Vendors can be trusted sources for hardware and software, and reliable IT partners. But sometimes they do things that really tick off their customers.
Our most recent Human Infrastructure magazine survey asked readers about which vendor practices they find most annoying. Here’s the results:
Complexing licensing tops the list of most annoying practices: 56% selected this option, making it far and away the most popular (or perhaps least popular) response.
Aggressive sales tactics nabbed 28% of respondents. And it appears that exaggerated feature claims and expensive service and support contracts aren’t as egregious for our audience, as these choices logged just 12% and 4% respectively.
We also included an “other” choice for respondents, but that went unselected. Is there something else that you’d add to this list?