Stuff You Don’t Need to Know: In Response to Ethan

I would have put this in the comments to Ethan’s post –but responding post to post is much more fun. :-)

To begin, I must say I’m generally in agreement with Ethan’s main points on certifications and their ills –yes, you do have to maintain the cert. Yes, certifications tend to be one mechanism to drive market acceptance. And yes, you do need to learn about things you won’t ever use, or you won’t use on a regular basis.

But I wanted to spend a few moments thinking through this last concept a little. Now, let’s begin here: it’s easier to write a certification based on arcane bits of stuff that no-one really uses than to write a certification that counts. The E bit in type 1′s is always a fun and profitable topic to think about, right? But let’s be honest on the other side –there are two things that drive certifications into the arms of the arcane. The first of these is laziness, pure and simple, and for laziness there is no excuse. The second of these is cheating. Cheaters force you to refresh your question pool more regularly than you might otherwise, which leaves less time to write questions, and forces you into the arcane in the name of finding material to work from. But I don’t really want to focus on the reasons for arcane questions being on certification exams –I don’t really agree with being arcane for the sake of being arcane, although I understand the real world drivers behind building questions around bits of knowledge this way.

What I really want to talk about is another way of looking at one of Ethan’s specific complaints:

Well, sort of. In every certification track I’ve ever followed, I’ve found that you’ll learn stuff you won’t use. … Yes, it’s always great to be exposed to new information; that makes you a well-rounded network engineer. But in the context of certification, you’ve got to keep a handle on that information to keep the cert, and it’s tough if you’re not using it in real life.

Now, to give Ethan a break, he does talk about how important it is to exposed to new information –and that’s true!

But there’s another way to look at testing candidates on technologies that aren’t in common use (at least if the testing is done right). Let me start here: working in the networking industry always has been, is, and likely always will be, a matter of sipping from a fire hose. When I worked in TAC, in fact, our manager (Jeff Zirker) bought a huge crossword puzzle to hang on the wall in the area where we took cases. Along with that crossword was a book labeled, “the world’s largest book of clues.” Boy were we thankful for that book of clues — because I was often as clueless as the next person when working on something Cisco had released and hadn’t even bothered to tell us poor folks in the TAC about.

But the fire hose, being a reality, is something we need to learn to deal with. One question the writer of a certification exam needs to be able to ask is, “how does this candidate deal with the fire hose?” Yes, it’s too much information. No, you might not ever use it.

But you can use the skills you learn in dealing with the fire hose of a certification exam in your real life as a network engineer. You can learn to abstract, to dig under the bits and bytes to learn the theory, to learn how to infer and pick things up. You can learn to recognize that ATM LANE and LISP have many of the same characteristics, how many of the problems we struggled with in Frame Relay are going to apply to MPLS, that cloud is much like mainframes –and by making these associations (and understanding their limitations), you can learn to know the right questions to ask to address any new technology quickly and effectively.

In short, you can prove that you’ve learned to manage the fire hose, so you won’t be caught off guard by every new technology that comes along.

So no, certifications shouldn’t rely on arcane stuff “just to be hard.” At the same time, breadth is a good thing in more ways than one.

About Russ White

Russ White is a Network Architect who's currently looking for a new challenge. He's scribbled a basket of books, penned a plethora of patents, written a raft of RFCs, taught a trencher of classes, and done a lot of other stuff you either already know about, or don't really care about. If you want letters, well... BSIT/MSIT (Capella University), CCIE #2635, CCDE 2007:001, CCAr. So there.

  • http://packetpushers.net/author/ecbanks Ethan Banks

    I identify readily with the notion that everything old is new again. Even though my networking experience is not so deep or nuanced as yours, Greg Ferro’s, or Ivan Pepelnjak’s, I can already see the parallels many new technologies draw with older ones. During every SDN presentation I sit through, my brain compares how the new forwarding approach is (usually) very much like something else that’s been around for years. Certification aside, it seems there’s no limit the amount of reading I could be doing to increase my knowledgebase.

    On the notion of cheating and braindumping, I’d enjoy the chance to engage with you about how certification exams are developed, whether the idea of purely practical (lab) exams is a worthwhile one, and if so, how such a thing could be implemented. Maybe we can fire up the mics and chat.

    • Russ White

      First, it’s great that you’re seeing the patterns –that, to me, is the only way to manage the information needed to be an engineer. As engineers, we often get trapped in examining the patterns on the leaves, much less missing the forest for the trees the leaves are on. :-)

      As for certifications –I’d love to chat about it. The written and practical serve two different purposes in the world of CCIE/CCDE, mostly from the perspective of splitting the blueprint into “testable pieces,” if that makes sense. Whether or not the execution is as good as it could be on either piece, and the problem of pulling in SMEs who think arcane == hard –those are issues that would be interesting to talk about.

  • SorryIdratherGounamed

    This is just a side note… Over the passed year, I have worked extremely hard studying. I Graduated College with my Bachelors in information security, earned my CCNA, CCNA Security, CCNP, and now I’ve finished 3 exams out of the 4 for CCNP Security, so I’m not a full NP Security, but I have a bunch of security specialist certs, everything but IPS. Ethan I even sent you an email asking for career advice. What I’m getting at is, I did all of this before actually doing Networking in the real world. I’ve now almost completed my first complaint network and I still had to research things and learn more in order to deploy this project without a hitch. Just something interesting… Because no matter how much you learn it’s never enough.

    • http://packetpushers.net/author/ecbanks Ethan Banks

      Not sure if I responded to your message or not, but if not, e-mail me again. I try to answer all messages, but sometimes e-mail falls through the cracks. I get a lot of mail. :-(

  • stretch

    While I agree that it is absolutely important to evaluate how well a candidate can handle a vast amount of information, there is no shortage of such information within IT, and certifications would be much more useful if they centered on information that most people use or will use soon in their careers. For example, frame relay? Most if not all of it can be tossed from the current exams. Replace it with virtualization integration or some other relatively new or complex topic, the study of which actually stands a chance to genuinely benefit the student.

  • Jerold Swan

    “You can learn to abstract, to dig under the bits and bytes to learn the theory, to learn how to infer and pick things up.”

    The original version of the CCDE written was the best exam at doing this that I have taken. There was lots of stuff on there I didn’t know factually, but by thinking about which answer I would choose if I were actually designing the protocol, I did really well. I haven’t taken it in a couple of years, but hopefully they’ve kept up with that spirit.

  • http://twitter.com/configoff Andrey Klyuchka

    Nice comparison with drinking from the firehose, completely agree. Could you write about your TAC period a bit more? I am considering work there and very appreciate your experience.