AppNeta, which offers a SaaS-based network performance monitoring (NPM) service, has announced new monitoring features and a new appliance.
AppNeta aims to help network and IT teams monitor network and application performance, get visibility into user experience, and provide insights to assist with troubleshooting and improving mean time to innocence.
AppNeta competes with the likes of ThousandEyes, ExtraHop, Riverbed, Kentik, and other NMP vendors.
The company collects a variety of data points including flow records, packet data, response times, latency, application type, and other information, which it sends it to its cloud service for analysis and storage.
Customers uncomfortable with the cloud can run AppNeta’s analysis software on premises.
The company collects data using a variety of mechanisms.
First are monitoring points. Enterprise monitoring points can be deployed as physical or virtual appliances at key locations in a customer’s network, including corporate headquarters and branch or remote offices.
Enterprise monitoring points measure network path performance by sending small groups of ICMP or UDP packets at regular intervals (as short as every fifteen seconds) to defined targets, such as another monitoring point.
Using this technique, AppNeta collects details including available and utilized bandwidth, latency, jitter, delay, packet loss, round-trip times, and other information.
By analyzing this data, AppNeta says it can provide insight on where problems are occurring in the network, current performance of a route, and available capacity.
Enterprise monitoring points can also capture network flow data, identify applications in use at a site using DPI, and capture packets for detailed analysis. This information helps AppNeta monitor usage from an application perspective, including which applications are in use at a particular site, which users and applications use the most bandwidth, and other details.
In addition to the enterprise monitoring points, AppNeta also offers global monitoring points, which are agents hosted by AppNeta that can send packets to specific targets for analysis.
AppNeta can also measure the performance of specific applications using scripts to mimic user behavior (i.e., synthetic transactions). These synthetic transactions can’t identify issues such as an individual process that may be affecting an application’s performance, but they can measure application response times, connection issues, and browser problems.
AppNeta’s latest enterprise monitoring point is the r1000. It’s a 1RU hardware appliance that includes 10 and 100GbE ports. The company also offers six other hardware appliances that support a range of 1 and 10Gbps ports.
All the hardware appliances support DPI for application identification, and can perform line-rate packet capture.
Besides the new appliance, AppNeta is expanding its data collection and analysis. The company can now ingest BPG data along with the path metrics it already gathers.
“With this release, we will run a service in our cloud that includes up to 1,500 updates to public BGP services,” said Matt Stevens, AppNeta CEO, in an interview.
AppNeta will distill those updates and then push them out to customers “…so when they look at their networks, they can see where their paths are crossing different ASs and which paths are owned by carriers,” said Stevens.
The company is also extending its DNS monitoring. The service can now monitor response times and timeouts of individual DNS servers within a cluster.
AppNeta prices its service based on the number of applications a customer wants to monitor. Pricing starts at $199 per application per location per year. The monitoring appliances are a one-time fee that ranges from $299 to $2,200 depending on the device.