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You are here: Home / Blogs / Intent-Based Marketing Sucks

Intent-Based Marketing Sucks

Drew Conry-Murray February 7, 2019

I recently got a briefing from a networking company that’s playing around with a derivative of “Intent-Based” branding.

This company isn’t alone. Lots of vendors are adopting “Intent” in their marketing language, even if the products they’re selling don’t fit into the Intent-Based Networking (IBN) category.

The industry has seen this dance before. Eight or nine years ago, any vendor that supported OpenFlow was “Software-Defined.” Last year, any box that could fail over from one WAN link to another was “SD-WAN.”

This year, it appears that if you expose APIs and can auto-configure a network device, you are “Intent-Based.”

A Working Definition

To my mind, an intent-based system should:

–Be able to translate a high-level, human-readable business outcome into low-level device configurations

–Have a comprehensive view of the infrastructure and the current state and configuration of elements within that infrastructure, including but not limited to switches, routers, firewalls, load balancers, and VMs

–Be able to program the requisite elements within that infrastructure to achieve the stated business outcomes

–Validate that the appropriate changes have been made

–Continuously verify that the infrastructure as configured meets the business outcomes

–Adjust device state as necessary if the infrastructure falls out of compliance with the intended state, or at least alert an administrator

That’s a tall order, and it’s possible that even the companies pioneering actual intent-based systems won’t be able to deliver.

Confusion As A Business Strategy

In the meantime, customers don’t benefit when IBN—or any other tech category—gets warped and stretched so out of shape as to be meaningless. It causes confusion.

Unfortunately, I think vendors think they benefit from this confusion, either by snagging a sale through marketing, or at least paralyzing would-be buyers from purchasing a competitor’s product.

If you’re a customer with actual problems to solve, this vendor strategy sucks.

Provide A Good Product And Rest Will Follow

The tech industry prides itself on innovation and creativity. Why do so many vendors chase buzzwords and play copycat?

  • Your customers want clarity about your product’s capabilities, not empty jargon
  • Your customers want to solve problems, not tick a buzzword box
  • Your customers want a vendor partner that eschews mendacity and focuses on building quality products

A Glimpse Into The Future

Let’s assume that this plea for clarity falls on deaf ears. Given the history of technology and technology marketing, it’s a safe assumption.

If that’s the case, let’s accelerate the next cycle. I predict that in three years, IBN will be over and we’ll all be talking about Neural-Enhanced Quantum Network Vessels (NEQNVs).

NEQNVs are:

  • Marketing leading
  • Paradigm-shifting
  • Your key to digital transformation
  • AI 2.0
  • Not just mutli-cloud, they’re quantum-entangled
  • Telekinetic. That’s right–they’re f****ing telekinetic!

This is your chance to get a jump on the competition; start rebranding your box as NEQNV-enabled before the other guy does.

2 Comments

About Drew Conry-Murray

Drew Conry-Murray has been writing about information technology for more than 15 years, with an emphasis on networking, security, and cloud. He's co-host of The Network Break podcast and a Tech Field Day delegate. He loves real tea and virtual donuts, and is delighted that his job lets him talk with so many smart, passionate people. He writes novels in his spare time. Follow him on Twitter @Drew_CM or reach out at [email protected]

Comments

  1. Tim Rodkey says

    February 8, 2019 at 5:32 pm

    You are right on the money, but that’s because you are an operator instead of a marketing wonk.

    Reply
    • Drew Conry-Murray says

      February 8, 2019 at 6:06 pm

      Thanks Tim. I’m not an operator, but as a reporter and writer I’ve been trying to parse marketing nonsense for 20 years on behalf of operators and engineers. On one hand, it’s exasperating that vendors play these games. On the other hand, I guess it’s kept me employed. : )

      Reply

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