In the Hitchhiker’s Guide To The Galaxy, the phrase “Don’t Panic” is written across the front to help the reader keep a cool head when facing the dangers of galactic hitchhiking. This may sound like dealing with IT problems–especially when the root cause is a cryptic error or unexpected failure.
Turning to technical folks and their blogs is a good way to “not panic” when it comes to dealing with the trough of woe. In this episode, we’ll talk to prolific technical blogger & VMware employee William Lam to get an insider’s view of what happens to generate such delightful content.
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Just Some Of The Questions We Discuss
1. Most of your written content looks at things you’ve learned or dealt with (workarounds, hacks, unique takes on features or technology). How do you prioritize your technology focus areas?
2. How do you engage with your community and customers? What information do you suggest gathering to help make a case back to your product and engineering teams?
3. You have a reputation as someone who listens to the community and customers, and then champions their needs internally. What is this experience like? What advice can you share with folks on how to communicate their needs to a vendor?
4. Do certifications play a role in your career? Have they played a role in the past? Do you feel that certifications are a necessary evil, learning blueprint, or something in between?
5. Describe your current lab environment to the audience. What devices, software, clouds, and platforms are you consuming or considering?
6. How would you advise an an engineer building out a lab with today’s options? Should they build a low wattage home lab? A cloud lab? What about simulated learning environments such as Codecademy?
Links, Links, Links!
- William’s Blog: VirtuallyGhetto.com
- William’s Twitter: @lamw
- William’s Home Lab Page – a collection of articles to help you with your own home lab builds
- More of William’s excellent articles we referenced in the show…